Tenant Survey

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Tenant Survey

We invite you to please take a few moments to fill out our Tenant Satisfaction Survey. It is our goal to make sure each and every one of our tenants is satisfied with both the upkeep of their apartment community and the service that we provide. Any feedback you can offer is very much appreciated.

Thank you for providing us with the opportunity to better service you and all of our current and future residents.

~Horizon Realty Group

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First Name

Last Name

Phone:

Email:

Building Location:

Number of Years Renting
from Horizon:

Appearance & Conditions of the Property
General Appearance of the Property:
Landscaping:
Exterior Windows:
Cleanliness of Hallways:
Cleanliness of Common Areas:
Cleanliness of Lobby:
Interior Lighting:
Exterior Lighting:
Elevator Cleanliness:
Cleanliness of Trash Rooms:
Additional Comments about Condition of the Property:

Property Management Team
Ease of Contacting management Team:
Timely resolution of problems:
Courtesy and Respect with which you are treated:
Overall Quality of Service you recieve:
Additional Comments about the Property Management Team:

Maintenance Requests
Timeliness of response to maintenance request:
Cleanliness of work area after request is complete:
Ease of submitting maintenance request:
Your overall satisfaction with maintenance staff:
Additional Comments about Maintenance Requests:

General Questions
Would you recommend your building to a friend?
What service or amenity would you like to see added to your property?
If you would like to recognize a member of Horizon Realty Group for excellent service, please use space below:
Additional Comments and/or Suggestions:

Browse for your perfect location from all of our buildings to see if we have a place that may meet your needs.

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Check out Horizon's recent feature video on Apartment People's homepage. We are the video at the bottom, just click here.
Read what people are saying about Horizon in the Uptown Update.
Horizon is introducing new convenient ways to pay your rent. You can now make one-time or automatic check and credit card payments in an instant. Please take into account the new credit card convenience fee when paying. Check out the payment portal here.
Horizon is set to bring more great apartments to Chicago. Check out Crain's blurb on our newest building here.
Horizon's tips for finding the perfect apartment are on WGN.
Horizon brings more apartments to Chicago. Check out this article in Chicago Magazine!
Horizon's COO talks about the Chicago apartment market in Multifamily Executive Magazine!
Follow the link to see Horizon's Jeff Michael talk about the apartment rental market in Chicago and beyond on Fox News!
Horizon Realty Group is now offering complimentary Concierge Services to all buildings.
Call us at 773.529.7200 ext 150 or email Concierge@horizonrealtygroup.com.

Contact Information

Horizon Realty Group
4242 N. Sheridan Rd., Suite #120
Chicago, IL 60613
PHONE: 773.529.7200
FAX: 773.529.7201
Click Here to E-mail Us

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