Your perfect apartment is just on the horizon!

Maintenance Request Form


 
 

At Horizon Realty Group, we take pride in providing prompt and superior service to our tenants. If you need any work done in your apartment or in your building, please use this Maintenance Request Form for routine maintenance requests and non-emergency repairs.

Please give us 48 hours to review the information you provided. Depending on the request details we may need more time, but we will try our hardest to keep you from waiting more than 72 hours. You do not need to respond or communicate further. Please keep in mind that regular maintenance requests are serviced in the order that they are received unless the request is of an urgent nature. A maintenance engineer will enter your apartment to service your request within the next 72 hours unless you hear from us sooner.

If you are experiencing an EMERGENCY that cannot wait until the next business day to be serviced and it is after business hours, dial 773-529-7200

  • Select option #2 and input the first three letters of your buildings address
  • For emergency maintenance press #9
  • Leave a message in the mailbox
  indicates required field
First Name  
Last Name  
Phone:  
 - 
Email:  
Property:  
Address:  
Apartment #:  
Permission to enter?  
Do you have pets?   If so, what kind:
Request:  
 

Find Your Apartment

Browse for your perfect location from all of our buildings to see if we have a place that may meet your needs.

Price Range
$  TO  $
 
 

What's on the Horizon

  • FITNESS ROOM RENOVATIONS AT ELMHURST TERRACE COMPLETED!






    Hop on the treadmill or build up your strength using our first-class fitness machines. We're all about raising the bar when it comes to quality amenities! 
  • NEW HORIZON PARKING PASSES


    For those of our residents with parking through Horizon Realty Group, you will be noticing at your properties a switch from the Parking Stickers to our new Hanging Parking Passes.


     
    Everyone will be required to hang these on their rear view mirrors instead of displaying the sticker. It's a nice change, and offers you the ability to leave your windows clean of an out of place sticker when you are parked anywhere else. Do you like the Hanging Parking Pass? Have you gotten yours yet? 
  • Elmhurst Terrace receives 2012 ApartmentRatings.com "Top Rated" award!

    This award recognizes properties with outstanding resident satisfaction ratings as measured on ApartmentRatings.com.  Only 5% of the properties listed on ApartmentRatings.com qualify for award consideration, making winning a Top Rated award an exclusive and admirable accomplishment.  

    Congratulations to property manager Jean Rafael and her leasing and management team for achieving this feat!

  • We Have A Blog! Follow us and see 'What's On The Horizon?' 

    http://hrgwhatsonthehorizon.blogspot.com/



  • A must-see gem located at 5050 North Sheridan Road.  Competely gut-renovated building will entice your every sense to make the right move!  With 24/7 concierge and door attendants, you'll be pampered and well taken care of! Brand new appointments lush with class and charm include modern kitchens w/stainless steel appliances, granite countertops, espresso cabinets, and hardwood floors through out. Other perks include on-site management, laundry, state-of-the-art fitness center, club room and responsive maintenance.
    Please call today at 773.529.7200 ext. 133 and come on home!
     

     


 
 
 

Contact Information

  • Horizon Realty Group
  • 1946 W. Lawrence Ave.
  • Chicago, IL 60640
  • PHONE: 773.529.7200
  • FAX: 773.529.7201
  • Click Here to E-mail Us
 
 
 
Click to verify BBB accreditation and to see a BBB report © 2010 Horizon Realty Group and Horizon Group Management, LLC. All Rights Reserved.