Your perfect apartment is just on the horizon!

Maintenance Request Form


 
 

At Horizon Realty Group, we take pride in providing prompt and superior service to our tenants. If you need any work done in your apartment or in your building, please use this Maintenance Request Form for routine maintenance requests and non-emergency repairs.

Please give us 48 hours to review the information you provided. Depending on the request details we may need more time, but we will try our hardest to keep you from waiting more than 72 hours. You do not need to respond or communicate further. Please keep in mind that regular maintenance requests are serviced in the order that they are received unless the request is of an urgent nature. A maintenance engineer will enter your apartment to service your request within the next 72 hours unless you hear from us sooner.

If you are experiencing an EMERGENCY that cannot wait until the next business day to be serviced and it is after business hours, dial 773-529-7200

  • Select option #2 and input the first three letters of your buildings address
  • For emergency maintenance press #9
  • Leave a message in the mailbox
  indicates required field
First Name  
Last Name  
Phone:  
 - 
Email:  
Property:  
Address:  
Apartment #:  
Permission to enter?  
Do you have pets?   If so, what kind:
Request:  
 

Find Your Apartment

Browse for your perfect location from all of our buildings to see if we have a place that may meet your needs.

Price Range
$  TO  $
 
 

What's on the Horizon

  • Check out Horizon's recent feature video on Apartment People's homepage. We are the video at the bottom, just click here.
  • Read what people are saying about Horizon in the Uptown Update.

  • Horizon is introducing new convenient ways to pay your rent. You can now make one-time or automatic check and credit card payments in an instant. Please take into account the new credit card convenience fee when paying. Check out the payment portal here.
  • Horizon is set to bring more great apartments to Chicago. Check out Crain's blurb on our newest building here. 
  • Horizon's tips for finding the perfect apartment are on WGN.

  • Horizon brings more apartments to Chicago. Check out this article in Chicago Magazine!

  • Horizon's COO talks about the Chicago apartment market in Multifamily Executive Magazine!

  • Follow the link to see Horizon's Jeff Michael talk about the apartment rental market in Chicago and beyond on Fox News!

  • Horizon Realty Group is now offering complimentary Concierge Services to all buildings.
    Call us at 773.529.7200 ext 150 or email Concierge@horizonrealtygroup.com.

 
 
 

Contact Information

  • Horizon Realty Group
  • 4242 N. Sheridan Rd., Suite #120
  • Chicago, IL 60613
  • PHONE: 773.529.7200
  • FAX: 773.529.7201
  • Click Here to E-mail Us
 
 
 
Click to verify BBB accreditation and to see a BBB report © 2010 Horizon Realty Group and Horizon Group Management, LLC. All Rights Reserved.